How to fix “Failed to Receive Platform SIPT” error in League of Legends

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error in League of Legends

League of Legends cycles through millions and millions of players every day. This occurrence lends itself to issues popping up when playing the game.

Usually presenting themselves as in-game bugs or errors, these problems can range from minor issues to something completely game-breaking, sometimes not allowing players to log into League or even play the game.

One of the main offenders and oldest culprits is the “Failed to Receive Platform SIPT” error.

With that in mind, here's what it is and how to fix it.

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What is the “Failed to Receive Platform SIPT” error in League of Legends?

League of Legends' “Failed to Receive Platform SIPT” error is a problem that occurs when players are stuck on a different patch from the live servers', making it so players are unable to access the League of Legends servers. The error is often caused when an internet service provider limits a user's downloads, not allowing them to update their game.

It's one of the oldest and most common errors in League of Legends since the MOBA goes through numerous updates and patches a year.

How to fix “Failed to Receive Platform SIPT” error in League of Legends

Having such a pesky problem can ruin anybody's day, that's why we're here to help you fix it. Although there isn't an official way to do it, there are several ways to tackle the issue.

Here is what we've found to work best.

Restart Your Router

First and foremost, due to this being an issue related to your internet, go for the easiest and most accessible solution by restarting your router.

When restarting your router, make sure you don't log out of League of Legends. This makes certain that the League of Legends launcher registers the fix.

Check for possible Riot Outages

Although this is an internet-related issue, there's a possibility that Riot Games is experiencing an outage. To verify if that's occurring, visit the official their official League service status page.

Additionally, you can visit the Riot Support Twitter, or go to to check for any outages.

Swapping to a different DNS

If you've tried all of the above and are still experiencing issues try swapping your Domain Name Server or DNS.

  1. Go to your Control Panel on Your PC or Press WIN + R to open the control box and type in ncpa.cpl
  2. Click on these in this order: “Network and Internet”, “Network and Sharing Center,” and “Change Adapter Settings”
  3. Right-click your internet connection when Network Connections appear be it Ethernet or Wifi and select "Properties"
  4. Double-click on Internet Protocol Version 4 (TCP/IPv4) and Click on “Use the following DNS server address
  5. In the “Preferred DNS server” section, enter and in the “Alternate DNS server” field enter
  6. Lastly, check the “Validate settings upon exit” box to save the changes
  7. That's it!

Use the Riot Repair Tool

As always with mostly any League of Legends issue, it doesn't hurt to boot up the good ol' Riot Repair Tool, also known as the Hextech Repair Tool.

In order to get the Riot Repair Tool, visit Riot's official page here. Once downloaded, follow the instructions and see if the problem persists.

Uninstall and re-install League of Legends

When all else fails, why not try one of the oldest video game fixes in the books? If you have the time and the patience, go ahead and uninstall and reinstall League of Legends entirely. Obviously this should be a last resort option, though it is likely to do the trick if other methods fall short.


Sometimes that hard reset is exactly what your client needs.

Contact Riot Support

When you've tried all of the options above and are truly out of alternatives, it doesn't hurt to contact Riot Support directly.

To contact Riot Support, visit Riot's official support website here. Once there, click on "League of Legends", go to "Get Tech Help" and sift through the options offered.

For more articles like this, take a look at our League Of Legends and More page.