For any Valorant gamer, there is nothing worse than getting online to see an error flash up. This is particularly harder to fix without an error code. However, Riot Games likes to help players, especially when things go wrong.
This particular error code seems to have bursts of activity and then won't be heard from again for a while. This normally happens when a new patch comes out, so be aware of that.
Unfortunately, recently there has been a return of the issue. Players are wondering how to get this code to disappear and what it actually means. This code prevents many users from playing Valorant, so it's important to know how to fix it.
So, let's take a look at what the error code means and how players can fix it and return back to the field.
What is Error Code 19?
Error code 19 usually pops up as Valorant players start up the game. It is usually followed by a message that states...
"There was an error connecting to the platform. Please restart your game client"
Now, the good news about this is that the issue isn't brought on by something you've done to break the game. Players won't need to buy any new hardware to resolve the issue. However, this does also leave the player with less control.
The error code means that there is an issue with the Riot client itself. So, there are a few steps you can follow to fix this problem. Let's take a look at them below.
How to fix the issue
The fixes for this code are pretty simple.
- Firstly, players can try to restart their Valorant client and see if that resolves the issue. Sometimes this does work.
- Secondly, if that didn't work, restarting your PC may help to correct the issue.
- Finally, if this step also didn't work, then restarting your router normally helps to solve the issue.
If every single one of the steps above didn't work for you, then reinstall the Riot Client. This will most likely fix the problem.
Riot Games haven't yet released any statements about how to fix the code or why it exists. So, until they do? All we've got is the good old 'turn it off and on again' method.