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Grand Theft Auto

25 Oct 2020

GTA Online: 'Files Required' Error - How to fix

GTA V is seven years old, but its giant online community has kept the game alive and booming.

Therefore, you can imagine how much despair a GTA Online error causes...

The 'Files Required' error is one that pops up every now and again, but thankfully there's a fix.

'Files Required' Error

If you've found yourself on this page, then fear not, as you've come across a very common GTA Online error.

The error message reads: "Files required to play GTA Online could not be downloaded from the Rockstar Games Service. Please return to Grand Theft Auto V and try again later."

gta online error files required
DON'T PANIC: This error is usually due to Rockstar maintenance, so there's unlikely to be anything wrong your side

This error is usually down to Rockstar's server maintenance, whether planned or not. This means that Rockstar likely doesn't want players accessing the game at that time.

But some handy folks on Reddit seem to have found a way around the error message...

How to fix the 'Files Required' Error

This particular error requires a different approach depending on whether you're a PC or console gamer.

PC Fix

For PC gamers, you'll simply have to head over to your Windows Firewall settings.

Firewall settings are usually located in the Control Panel. Once found, go to Advanced Settings and click 'Outbound rules' and ensure the file GTA5.exe isn't blocked.

If it is blocked, you simply have to right click and select 'allow'.

Console Fix

For console players, the fix is a little more complex as you may need to change your DNS settings.

The ideal DNS settings for GTA Online servers are:

  • Primary 84.200.69.80
  • Secondary 84.200.70.40

Do adjust your DNS settings manually on Xbox One, go to the home screen, then Settings, Network and then Advanced settings.

From here you can go into your DNS settings and select Manual, to manually change the settings.

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QUICK FIX: Changing your DNS settings should get you back in the game

Similarly, you can change your DNS settings on PS4.

From the home screen, go to Settings, then Network and then Setup internet connection.

From this menu, hit Choose you connection type, go for Custom setup and then select Automatic IP address settings.

Choose "Do Not Specify" DHCP Hostname and then, finally, head to your DNS settings and choose manual.

If your problem persists, you might want to reach out to Rockstar Support for help.