header decal

Genshin Impact

23 Oct 2020

Genshin Impact: "Failed to Check For Updates" Error Fix

Genshin Impact has seen incredible levels of success since its launch, so unsuprisingly, the game's servers sometimes struggle to keep up with the mass influx of players.

One such issue gamers are facing is the "Genshin Impact failed to check for updates" error code - but don't fret as we've found a fix and, more often than not, it's pretty straightforward!

How to fix the "Genshin Impact failed to check for updates" error

This issue affects PC, PS4 and mobile players and there are a few things you can do to fix it.

Turn it off and on again

We know it's cliche, but the most basic fix you can try is relaunching Genshin Impact, which has proved successful for most users.

genshin impact smash hit game
AGE OLD CLICHE: Relaunching your game often does the trick!

To do this on PC, you simply have to enter your task manager (click Ctrl + Alt + Delete), then force close your game before relaunching.

Similarly, a relaunch on PS4 and mobile should work just as well.

Launch your game from the file manager

If relaunching your game doesn't work, you may have a problem with the launcher shortcut that you're using on your PC.

genshin impact klee 1
NO CUTTING CORNERS: Your shortcut may be causing the issue, so launch the game from your game folder

Try going to your file manager, then to your Genshin Impact folder and launch your program from there (the launch file should end in .exe).

This fix is not relevant to PS4 or mobile.

Manually update your game

If you're STILL having trouble, don't worry, we're still with you!

Your Genshin Impact file may not have automatically updated, so you might want to try a manual update.

genshin kaeya
IF YOU WANT SOMETHING DONE: Your game might not have auto-updated, so try a manual update

If you go to 'updateProgram' in your Genshin Impact file, you'll kickstart a manual update for the game.

You may want to relaunch the game again after updating to make sure you're running the latest version.

Similarly you can check for updates on your PS4 or mobile.

Reinstall your game

Your final resort is to uninstall and reinstall the game.

You might have a corrupted file, so aa complete reinstallation is necessary.

This is a lot of hassle, so treat it as a last resort and try the previous steps first.

We hope we've helped and happy gaming!